Shipping costs & delivery
Which parcel service will send my parcel?
We send all our parcels with the international logistics market leader Hermes and DPD.
Is it possible to track my package?
Yes! As soon as we hand over your package to Hermes or DPD, you'll receive an email from us. You can find out the current location of your package by clicking on "Track shipment ."
Delivery time
If you order multiple items from us in one order, each with different delivery times, we will ship the goods in one shipment unless we have agreed otherwise. In this case, the delivery time for the item in your order with the longest delivery time will apply to the entire shipment.
The delivery period begins on the day after the payment order is issued to the transferring bank for advance payment or, for other payment methods, on the day after the contract is concluded, and ends on the last day of the delivery period. If the last day of the delivery period falls on a Saturday, Sunday, or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
Which countries do you ship to?
For now, we only deliver within Germany.
How much does shipping cost?
Shipping at NirooX is free within Germany for orders over 15 euros, otherwise there is a shipping charge of 4.90 euros for orders to Germany.
Can I have my parcel delivered to a Packstation?
Yes, to do so, click on " Different delivery address " and make sure you enter your details correctly.
Particularly important: the number of the Packstation, your postal number and postal code plus town.
Can I have my package delivered directly to a branch?
Yes, to do so, click on " Different delivery address " and make sure you enter your details correctly.
Especially important: "Post office" plus number, your postal number and postal code plus town.